Terms and Return Policy

Last Updated: [05/21/2024]

1. Introduction

Welcome to [AZ Tactical Gear] ("we," "our," or "us"). By using our services, you agree to comply with and be bound by the following Terms and Return Policy. Please review this policy carefully before using our services.

2. Returns and Refunds

2.1. Defective or Misrepresented Products

If you receive a product that is defective or does not match the description on our website, please contact us immediately. We will provide you with instructions for returning the product. Once we receive the returned item, we will issue a full refund, including the product's purchase price and any applicable taxes.

2.2. Change of Mind Returns

If you simply change your mind about a product and wish to return it, you must initiate a return request within [90] days of receiving the product. We will assess a return fee to cover our shipping costs, transaction fees, and any other costs incurred. The return fee will be deducted from your refund. You will be responsible for returning the product in its original condition and packaging.

2.3. Return Process

To initiate a return request, please contact our customer support team. Once your return request is approved, we will provide you with a return shipping label. Please follow the provided instructions for returning the product.

3. Conditions of Returns

• Products must be returned in their original condition and packaging.
• Return requests must be initiated within the specified timeframe.
• You must obtain and use the provided return shipping label.
• Returns must be shipped to the address specified on the return shipping label.

4. Refunds

Refunds will be processed promptly upon receiving and inspecting the returned product. Refunds will be issued to the original payment method used for the purchase. Please allow [7] business days for the refund to appear in your account.

5. Contact Us

If you have any questions or concerns about our Terms and Return Policy, please contact us at customer@aztacticalgear.io.